Common questions
I left during signup. How do I continue?
Sign in with the same email and password, request a new verification code if needed, and enter your original invite if prompted. Keep the invite until setup finishes. Do not create duplicate accounts to recover a registration.
Can support recover my wallet if I lose my password?
Email access alone cannot decrypt a wallet. Back up each private key from Wallets before funding it. If an unlocked browser session still works, export your keys before signing out. Never send private keys, passwords or verification codes to support.
What does a quick-buy amount mean?
In Terminal, the amount is the total buy budget, split across the selected wallets. In Launch, review the dev buy and the separate amounts shown for each bundle wallet. Network and platform costs can be additional; leave a fee reserve.
Why did only some selected wallets trade?
Terminal trades are tracked per wallet. A wallet can fail or be unavailable while another succeeds. Sell uses available holdings and skips empty or busy wallets; it does not schedule those skipped sales for later. Check each result in History before another click.
An operation is pending. Should I submit again?
Check its signature and History first. Submission does not mean confirmation, and a delayed response does not prove failure. Ignition reconciles uncertain operations to avoid submitting the same trade twice. Give support the signature and error text if it remains unresolved.
Which tokens work in Terminal?
Terminal currently supports Pump.fun bonding curves and migrated PumpSwap markets. Other launch platforms can be available in Launch without being supported in Terminal.
Will automation continue if I close the tab?
A transaction already broadcast can still confirm. Browser-managed automation cannot be relied on to continue after closing or suspending the tab. Keep Ignition open while using those features and check History when returning.
Are take profit and stop loss available?
Controls marked Coming soon do not execute orders. Do not rely on them to exit a position.
Why has PnL or Rewards not updated yet?
Confirmed transactions still need verification and accounting. Check the displayed update state and refresh when offered. An unavailable value is not zero. If a confirmed sale remains missing, contact support with the wallet, token and transaction signature.
How do I report a problem?
Contact @ignitiontools on X with the page, approximate time, public wallet or token address, transaction signature and error text. Avoid including private keys, passwords or verification codes in screenshots.